Shipping
We ship daily by either royal mail first class recorded or special delivery.  Please visit our shipping page for shipping costs
http://www.snuggleshoes.co.uk/info_pages.php?pages_id=23

Items are posted within 24 hours of receiving full and cleared funds. 
Please note if you pay by credit/debit card, paypal or postal order before 4.00pm, we can ship out same day.

We offer postage discounts for multiple purchases - please email for details.

Payment
We accept payment most major credit cards, as well as PAYPAL, cheque, postal order or bank transfer. However we only accept postal orders and cheques in UK British Pounds. For customers paying by cheque, we kindly request that payment is made within 7 days.

Customer Service
We pride ourselves on offering excellent customer service which is second to none.  If you have any problems with your order, or need any advice, don't hesitate to email - we respond to all emails within 24 hours! (usually less!)

NO QUIBBLE MONEY BACK GUARANTEE!
We offer a no quibble money back guarantee.  If you are not 100% satisfied with your goods you can return within 14 days for a refund.  All we ask is that you return the goods, unworn and in original packaging.  Subject to availability we will replace or if preferred refund in full.  Refund does not include postage and packaging. If items are not returned in a saleable condition we are not able to refund, but can issue a credit note.

Thanks for taking the time to view our website and we look forward to being of service to you

Happy Buying!

Laura
Snuggleshoes